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Palmera Inn And Suites, Hilton Head Island

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From118US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

12 Park Ln, Hilton Head Island, South Carolina, United States of America, 29928
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Suite
Max:
4 persons
42 m² 
Bed options:
1 King Size Bed
Heating
Balcony
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Queen Suite
Max:
6 persons
42 m² 
Bed options:
2 King Size Beds
Heating
Balcony
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Loft Suite
Max:
4 persons
60 m² 
Bed options:
1 King Size Bed
Coffee machine
Heating
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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Center
Hilton Head Island 3.5 mi
Airports
Hilton Head (HHH) 5.8 mi
Savannah/Hilton Head International (SAV) 49.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Off-site parking lot
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Baggage storage
  • Elevator
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Cycling
  • Golf course

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Pet amenities available
  • Laundry
  • Stores/Commercial services

Dining

  • Snack bar
  • Picnic area/ Tables

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Seasonal outdoor pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

12 Park Ln, Hilton Head Island, South Carolina, United States of America, 29928
Map view
street view
12 Park Ln, Hilton Head Island, South Carolina, United States of America, 29928
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Reviews and Ratings

Feedback from previous guests about their experience
74%
liked the resort and would come back again
Clean rooms
Friendly staff
Billing issues
Limited facilities
7.4/10
Very good
Rooms
7.0
Location
8.2
Service
6.3
Dining
5.9
Guest reviews
7.4/10
based on 25 reviews
4.5/5 based on 113 reviews
8.7
8.7/10 based on 3230 reviews
#15 of 33 hotels in Hilton Head based on Tripadvisor
Dick
United Kingdom, January  2025
6.2/10

The hotel has a lovely atmosphere and a spacious layout, plus it's conveniently located near the beach and bike trails. The rooms were generally well-equipped and clean; however, I encountered a few issues like noise from the air conditioning unit nearby, a couple of dead roaches, and a strange smell. While the service could definitely use some improvement, particularly in terms of training, the overall experience was decent for the price.

Rooms
6.0
The room was well equipped and spotlessly clean, but there were issues like a bad smell and noise from the air conditioning unit of the neighboring building.
Service
5.0
The service left something to be desired; the staff seemed indifferent, and there were some issues with double charging.
Location
9.0
The location was excellent, with easy access to the beach and situated on a bike trail, making it convenient for outdoor activity.
Dining
5.0
The dining experience was just okay; the options felt limited, and it was quite crowded, which was disappointing considering the price.
Facilities
7.0
The facilities were quite good, featuring large spaces and a jacuzzi area that I enjoyed, though I feel they could enhance a few aspects.
George
United States of America, December  2024
6.6/10

I had a pleasant stay at the hotel, which was very clean, and the rooms were comfortable. The location was quite good for getting to the beach and around the island, though it did require a bit of a drive. However, I encountered some trouble with billing practices that left a sour note. Overall, it's a solid option with many positive aspects but could improve on transparency.

Rooms
7.0
The rooms were very comfortable and clean, but they didn't reflect the hotel's impressive exterior or lobby.
Service
5.0
While the staff were generally lovely and welcoming, I faced an issue with billing that was quite frustrating.
Location
8.0
The hotel's location was good; it was quiet and easily accessible, making it convenient to hit the beach and other attractions within about 10 minutes.
Dining
7.0
The breakfast had an okay continental selection that was frequently replenished, which I appreciated.
Facilities
6.0
The amenities were decent, though I would have liked a bit more in terms of facilities.
Clean rooms
Billing issues
John
United States of America, December  2024
7.0/10

I had a decent stay at this hotel, as it offered clean and comfortable rooms along with friendly staff. The location is quite central, making it easy to get to various attractions. However, the dining options were a bit limited and could use improvement, especially for those with dietary restrictions. Overall, it was a satisfactory experience, but it left room for enhancement.

Rooms
8.0
The rooms were clean, cozy, and matched the photos on the website, but they felt a bit dark. They were specifically cleaned to remove any hair and dander, which I really appreciated.
Service
6.0
The service was a mixed bag; some staff members were super welcoming, while my experience was somewhat disrupted by persistent timeshare selling attempts upon check-in.
Location
9.0
The hotel is centrally located and within walking distance of the beach, plus you have easy access to various restaurants and shopping areas.
Dining
5.0
Dining options were a bit lacking, especially for my spouse who has allergies. The grab-and-go options were convenient but not very diverse.
Facilities
7.0
The facilities seemed well-maintained with the essentials covered, but nothing particularly stood out as luxurious.
Clean and comfortable rooms
Limited dining options
Emily
United Kingdom, December  2024
7.0/10

This hotel has a great central location near the beach, shopping, and dining options. The rooms are spacious but feel a bit worn and could use some updates. The service was inconsistent, which was a bit frustrating, but the amazing staff member Tania really stood out. Overall, it’s a decent value for the price with a well-kept pool area.

Rooms
6.0
The rooms were spacious with full kitchens, but they looked a bit worn and the air conditioning struggled to keep the place cool.
Service
5.0
While Tania provided amazing service, there were inconsistencies, such as issues with coffee supplies and some double charging that left me feeling a bit dissatisfied.
Location
9.0
I loved the location! It’s central to the beach and within walking distance to good restaurants and shopping.
Dining
7.0
The dining options were okay; the provided breakfast was actually quite good considering recent trends, but I still felt more could be offered.
Facilities
8.0
The pool was very clean and well-maintained, making it a perfect spot to relax.
Lisa
United States of America, November  2024
8.2/10

I had a mixed experience at this hotel. On the plus side, the loft suite was spacious and included a full kitchen which was awesome for preparing meals. The location was convenient, close to a grocery store and a couple of great restaurants. However, some amenities in the room were out of order, and the service could have been more attentive, particularly with the noise from other guests. Overall, it was a decent stay, especially for Memorial Day weekend considering we booked last minute.

Rooms
7.0
The loft suite was spacious and featured a full kitchen with a fridge, stove, dishwasher, and all the necessary cookware. However, there were signs indicating that some amenities were not functioning properly.
Service
6.0
The service overall was a bit hit or miss. While they were accommodating in supplying coffee and creamer, they seemed ambivalent toward handling noisy guests in the hall.
Location
9.0
The location is great, only about 2 miles from the beach. There’s a grocery store within walking distance, and there's a fantastic steak and seafood restaurant nearby. It’s very convenient for both biking and walking.
Dining
6.0
The breakfast options were fairly routine, consisting of basic items but always well stocked. I would like to see improvements throughout the weekdays to match the quality of the weekend offerings.
Facilities
7.0
The hotel had essential facilities, but there was room for improvement.
A.
United Kingdom, November  2024
6.4/10

I had a mixed experience at this hotel. The location is fantastic, just a mile from the famous beaches and close to dining and shopping. However, the rooms were quite tiny and noisy, which made for a less-than-ideal stay. The service was inconsistent, with some staff being unfriendly, but there were a few who really stood out for their helpfulness. Overall, it's a decent choice if you prioritize location over room comfort.

Rooms
5.0
The room was very tiny and unfortunately quite noisy due to a compressor that would shake the floor often. It didn't match the pictures online at all. I found it disappointing given the price I paid.
Service
5.0
The service was hit or miss. While some staff members were incredibly accommodating, I encountered a few who were outright rude, especially during check-in.
Location
9.0
The location was one of the best aspects; it was conveniently close to the beach and many restaurants, making it easy to explore locally.
Dining
6.0
The breakfast was quick and tasty, but it consisted mainly of simple and basic options which could be improved for variety.
Facilities
7.0
The hotel had some decent facilities available, but I didn't really take advantage of them so I can't speak much on that.
Marilyn
United States of America, November  2024
8.4/10

I had a pretty good stay overall at this hotel. The rooms were a decent size for our family, and the staff was exceptionally friendly and welcoming. However, the noise from the hall during morning cleanings was disruptive, which was a bit disappointing. While the location was relatively quiet, it was still a little far from the beach, and the breakfast options left something to be desired.

Rooms
8.0
The room was a bit larger than usual, clean, and well-equipped for our week-long stay, but we did hear the clunking of ice often which interrupted our silence.
Service
7.0
The staff was very kind and welcoming, but the cleaning crew was quite loud during the mornings, waking us up earlier than we wanted.
Location
6.0
The hotel was a little far from the beach but closer to some restaurants and shops. It was quiet and peaceful during the day, although, being on a lower floor, you could hear the noise from the hallway.
Dining
5.0
The breakfast could use improvement, as most items were frozen and not very appealing. It was better than before, but I had expected more hot options.
Facilities
7.0
The facilities were generally nice, although nothing stood out as luxurious; basic amenities were available.
Gordon
United Kingdom, November  2024
6.0/10

I had a mixed experience at the hotel. The rooms were comfortable and clean, but there was a noticeable fried food smell, and the bathroom could have used a deep clean. The location required commuting to places, and I wasn’t a fan of the annoying time-share phone calls. However, the staff was always pleasant and helpful, which made my stay a bit better.

Rooms
6.0
The rooms were comfortable and clean, though they did have a lingering smell of fried food and some mold stains in the bathroom.
Service
8.0
The staff was always pleasant and helpful, which I appreciated during my stay.
Location
5.0
The hotel was not in a very walkable area, and I had to rely on biking or driving to get to shops and the beach.
Dining
5.0
The breakfast was just okay and didn’t have much variety, which was a bit disappointing.
Facilities
6.0
The facilities were decent but nothing standout; it was functional but could use some upgrades.
Rowan
United Kingdom, October  2024
8.0/10

My stay at this hotel was mostly positive! The location was fantastic, very close to shopping and restaurants, and the rooms were spotless and very comfortable. However, the service was a bit lacking in friendliness which was surprising for a vacation spot. The breakfast had some good options but could use more variety to really shine.

Rooms
9.0
I found the rooms to be extremely clean and equipped with all the kitchen amenities I needed, which made my stay comfortable.
Service
6.0
While the staff was competent and helpful, they weren’t quite as friendly or accommodating as I hoped for in a vacation destination.
Location
9.0
The location was great, just a hop away from shopping and eateries, and not too far from the beach.
Dining
7.0
Breakfast was decent, with a make-your-own waffle station, though I was hoping for more hot items instead of mostly frozen options.
Facilities
8.0
The facilities were nice, with a good pool area that was well maintained, adding to the overall enjoyment of my stay.
Sally
United Kingdom, October  2024
6.6/10

The hotel had some great features, including well-equipped rooms and a lovely atmosphere. I appreciated how clean everything was and the friendly staff made my stay enjoyable. However, the noise from the air-conditioning unit was quite disruptive, and the breakfast didn’t quite meet my expectations. Overall, it’s decent for the price, but there's room for improvement.

Rooms
7.0
The rooms were spacious and very well equipped, including a full kitchen and a fireplace, but they could really use an update. While they were spotlessly clean, the noise from the neighboring air-conditioning unit made the balcony less enjoyable.
Service
6.0
The service was a mixed bag; the staff was generally friendly and helpful, but my initial room assignment was handled poorly. They did manage to switch me to another room, though.
Location
8.0
The hotel was easy to find and conveniently located near restaurants and shops, though it was a bit of a trek to the beach. The surrounding area was charming, kept very green and pleasant.
Dining
5.0
Dining was not stellar; I expected more hot items for breakfast rather than just frozen ones to toast. It was decent, but definitely the weakest part of my stay.
Facilities
7.0
Facilities were adequate, with a nice pool area that was well-maintained, but nothing too luxurious stood out during my visit.
Robert
United States of America, October  2024
6.8/10

I had a mixed experience at this hotel. The staff was friendly and the location had its perks, being close to good restaurants. However, the rooms were on the smaller side and not as spacious as I hoped for our family of four. The dining options were limited which was a bit of a letdown. Overall, it was decent, but there’s definitely room for improvement.

Rooms
6.0
The rooms were a bit small for my family of four, but it was nice enough to sleep in.
Service
9.0
The staff was very nice and hospitable, which made our stay more enjoyable.
Location
7.0
The hotel is in a good location, close to very good restaurants, but it's not near the beach.
Dining
5.0
The dining options were limited, and while the breakfast was decent, I expected more hot items rather than frozen ones.
Facilities
6.0
The facilities seemed adequate, but nothing stood out as exceptional.
Samantha
United Kingdom, October  2024
7.2/10

I had a pleasant experience at the hotel with clean and comfortable rooms, but the breakfast left a lot to be desired. The location was great, being close to many restaurants and the beach. The staff could improve their service, particularly regarding transportation information. Overall, it’s a decent value for money, though there were a few things that could use some enhancement.

Rooms
8.0
The rooms were spacious and recently remodeled, which made my stay more enjoyable.
Service
5.0
I found the staff not very helpful with providing transportation information upon check-in.
Location
9.0
The hotel is perfectly located near plenty of dining options and close proximity to Forest Beach.
Dining
6.0
Breakfast had a few decent items like a make-your-own waffle station, but overall it was just okay.
Facilities
7.0
The pool area was nice and well-maintained, providing a relaxing spot to unwind.
Henry
United States of America, September  2024
7.6/10

The hotel has a great location that makes it convenient to access the beach and local attractions, plus the loft-style suites are perfect for families and pets. While the spacious rooms accommodate nicely, initial check-in delays weren't ideal. The friendliness of the staff stood out, but my experience with service regarding our lost items was disappointing. Overall, it's a decent choice for families, but some aspects could be improved.

Rooms
7.0
The loft-style room was spacious and accommodating for me, my husband, and our fur babies, but it felt a bit crowded at times.
Service
6.0
The housekeeping staff was friendly and very accommodating, but I had a frustrating experience trying to retrieve lost items.
Location
8.0
The hotel is centrally located near the beach and shops, providing a relaxed atmosphere that's dark and quiet at night.
Dining
9.0
The grab-and-go breakfast was excellent and exceeded my expectations, especially compared to past experiences.
Facilities
8.0
No specific comments were made about the facilities, but the amenities offered were convenient.
Jade
United Kingdom, September  2024
7.4/10

I had a decent stay at this hotel. The location is really great, as it's right by the bike trail leading to the beach and surrounded by beautiful nature. While the rooms resemble a studio apartment and are equipped with a microwave and fridge, the décor feels a bit dated. On the bright side, the staff was incredibly friendly and responsive, making for a pleasant experience overall. However, I was somewhat let down by the dining options, which could use some improvement.

Rooms
7.0
The rooms felt like a studio apartment, complete with a mini kitchen, but the furnishings were somewhat dated.
Service
9.0
The staff was responsive and friendly, quickly addressing any concerns I had.
Location
9.0
I loved the location; it was on a bike trail leading to the beach and central to shopping and dining options.
Dining
5.0
The breakfast was a bit lackluster, with limited options that felt very routine.
Facilities
7.0
The hotel had solid facilities, but nothing especially luxurious or modern stood out.
Bill
United States of America, September  2024
7.8/10

I had a lovely stay at this hotel! The rooms exceeded my expectations; they were cute, comfortable, and well-decorated. The staff was friendly and helpful, which made the experience even better. However, the dining options were a bit repetitive, and I wish there had been more variety. Overall, it was a great value for the price.

Rooms
9.0
The rooms were cute, comfortable, nicely decorated, and clean.
Service
8.0
The staff was friendly enough and helped us with all our questions.
Location
9.0
The location was great, just a short drive from events and close to everything we wanted to explore.
Dining
6.0
Dining was good for a grab-and-go situation, but the options were the same each day and could be boring.
Facilities
7.0
The hotel had decent facilities, but nothing that stood out as exceptional.
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Rooms and Guests2 Guests, 1 Room